Refund and Cancellation Policy
Effective Date: 2024-10-10
We appreciate your generosity in supporting our wedding through donations. This policy outlines the conditions under which refunds may be issued for donations made via our wedding website ("Website").
Donation Refunds
Eligibility for Refunds
- Donations Made in Error: If you believe you have made a donation in error, please contact us within 14 days of the transaction date.
- Duplicate Donations: If you unintentionally made multiple donations, we can refund the duplicates upon request.
Requesting a Refund
To request a refund, please contact us:
- Email: [email protected]
- Contact Form: Link
Please include the following information:
- Your full name.
- Date of the donation.
- Amount donated.
- Transaction ID (if available).
- Reason for the refund request.
We will review your request and respond within 7 business days.
Non-Refundable Donations
Donations made more than 14 days prior to the refund request may not be eligible for a refund. All refund decisions are made at our discretion.
Processing Refunds
Refunds will be processed using the original payment method through Stripe. Please allow up to 10 business days for the refund to appear on your account statement.
Changes to This Policy
We reserve the right to modify this Refund and Cancellation Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this policy, please contact us:
- Email: [email protected]
- Contact Form: Link
Last Updated: 2024-10-10